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NetSupport case stories
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| AgVantage FS, Inc. |
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We have roughly 100 locations scattered across 1/3 of the state of Iowa. The corporate office is 4 hours from some locations and monitoring 350 PCs with 1 IT guy was causing some extreme challenges. I needed a way to maintain asset information and also was looking for simple deployment.
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| America First Credit Union |
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America First was using a remote-control system to manage its ATMs. Although this method was
adequate, it lacked the speed and encryption features America First desired.
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| Capital H Group |
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Our goal was to find a tool to centrally manage all support calls and to be able to create a knowledge
base of solutions and frequently asked questions.
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| Mercedes Benz of Memphis |
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MB of Memphis needed a way for one person to easily manage and support their network of 70 computers.
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| Mid-Hudson Valley Federal Credit Union |
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Mid-Hudson Valley Federal Credit Union’s goal was to find a software solution that provided the following: encryption, simultaneous remote connections, asset tracking and the ability to easily move files from one device to another.
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| Phoenix Data Processing |
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The Challenge:
1. To be able to control servers from a remote location.
2. To be able to monitor servers from the office without entering the server room.
3. To have employees that have moved out of state continue working with the company.
4. To be able to support the sales staff remotely when they have laptop issues
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| ROK Medical Management |
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ROK Medical Management has monitoring companies who deploy technologists in the field. The IT team was using VNC and reached a point where they needed a product with better compression and security.
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| Rubicon |
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Rubicon provides combined application software, business intelligence tools, technical environment and hardware solutions to meet the requirements of customers. These solutions are supported by a comprehensive range of consultancy, project management, training, equipment installation and ongoing support services delivered by experienced personnel.
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| Sunland Construction, Inc. |
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When I first looked into NetSupport, we were looking for something to replace our current Remote Admin solution. We wanted something with more functionality than just grabbing hold of someone’s computer remotely. We were also interested in some type of hardware and software inventory.
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| University of Chicago |
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The goal of Facilities Services was to find and implement a scalable infrastructure that would help the IT group and Facilities Services overcome the “limited IT availability” bottleneck.
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